Return and Exchange Policy

✅ Eligible Returns

We accept returns for store credit or exchange within 14 days of delivery.

To qualify, items must be:
✔ unworn
✔ unwashed
✔ free of stains, deodorant marks, pet hair, or scents
✔ in original condition with tags attached

Final-sale items are not eligible for return.


🔄 Exchanges

If you need a different size or color, we’ll be happy to exchange your item (based on availability).


❌ Non-Returnable Items

For hygiene & safety reasons, we cannot accept returns on:
• worn or washed items
• items without original tags
• clearance or final-sale items


💳 Refund Type

We accept returns and exchanges within 14 days of delivery for unused items in original condition and packaging. Once your return is received and inspected, approved refunds will be issued back to the original payment method within 5–7 business days.

Customers are responsible for return shipping unless the item arrived damaged or incorrect. Final sale and clearance items are not eligible for return.


📬 Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.


⚠️ Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos so we can make it right quickly 💕


📩 How to Start a Return

Email us at:
👉 contact.blisslilly@gmail.com

Include:
• your order number
• the item(s) you’d like to return
• reason for return

We’ll reply with next steps.


⭐ Our Promise

We truly care about your shopping experience. If you ever have questions — message us. We’re here for you 🤍