Refund policy

✅ Eligible Returns

We accept returns for store credit or exchange within 14 days of delivery.

To qualify, items must be:
✔ unworn
✔ unwashed
✔ free of stains, deodorant marks, pet hair, or scents
✔ in original condition with tags attached

Final-sale items are not eligible for return.

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🔄 Exchanges

If you need a different size or color, we’ll be happy to exchange your item (based on availability).

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❌ Non-Returnable Items

For hygiene & safety reasons, we cannot accept returns on:
• worn or washed items
• items without original tags
• clearance or final-sale items

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💳 Refund Type

Approved returns are issued as store credit or exchange.
(If you'd like refunds back to original payment instead, tell me & I’ll rewrite this policy for that.)

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📬 Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

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⚠️ Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 3 days of delivery with photos so we can make it right quickly 💕

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📩 How to Start a Return

Email us at:
👉 contact.blisslilly@gmail.com

• your order number
• the item(s) you’d like to return
• reason for return

We’ll reply with next steps.

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⭐ Our Promise

We truly care about your shopping experience. If you ever have questions — message us. We’re here for you 🤍